FAQs

We are open:

Mondays: CLOSED

Tuesdays: 10-3

Wednesdays: 10-5

Thursdays: 12:30-7:30

Fridays: 10-5 & 7-10

Saturdays: 10-5

Sundays: 10-5

We will have prebookable workshops running at other times. 

*Please check Google for current opening hours, as hours may differ during term times and holidays*

Yes, there is off road parking right out side. If we are busy use the driveway to the right hand side and park at the back. Best of all – it’s free.

Yes, we absolutely do do this, in fact, we love doing this 🙂 Please click here for more info.

Yes, we welcome all well behaved dogs. We have water bowls and sometimes a treat for your 4 legged friends.

In fact, we can also offer paw prints. Please click here for more info.

Yes, please do, we will find somewhere to stash it or if we’re not too busy just keep it next to you.

If you are coming with a large group then we can sometimes struggle for space so we appreciate it if you have any alternative options, such as a carrier or car seat.

Not at all, we do clay modelling too and all our staff have the experience to assist. We also run other activities and workshops. Check out our events page for more info.

Yes we have a card machine and accept all credit and debit cards.

No, we welcome walk-ins however if you haven’t booked and we are busy, we cannot guarantee a space, so please be understanding.

You can also see how much space is available on our booking form and are welcome to book at the last minute.

Indeed there is! We offer a whole host of hot drinks, soft drinks, crisps, cake, biscuits and fruit.

No, if you’re just helping your little ones or popping in for a cuppa, then of course, we won’t charge you.

All our items are hand glazed and kiln fired. This process takes approx 2 weeks, with the exception of items requiring lustre, which is around 3 weeks and clay imprints which is up to 8 weeks.

We offer an expedite service for painted pottery which is charged at £5 per item which will be fired in 7 days. This excludes lustre, prints & imprints, personalisation and clay modelling. (first firing)

Yes, if for any reason you cant come back to the studio for collection we can ship your items. UK courier is usually between £6-10 and worldwide shipping is quoted on an individual basis. All shipping costs need to be paid in full before we send.

As our storage space is limited, the glazed and fired pottery will be kept for 8 weeks from the date of firing. If items are not collected within that time, or you do not contact us, you risk the pieces being disposed of.  We will always give you a gentle reminder before we throw anything away.

If you have any more questions that we haven’t answered here then please do not hesitate to contact us!

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